- The PMP Certification Requirements
- PMI Certification Types
- Study Resources
- Frequent Questions
During the PMP application process, you’re asked to specify the testing format you prefer. It’s important to realize that paper-based-tests (PBTs) are only conducted under specific circumstances and that computer-based-tests (CBTs) are the default testing format utilized by PMI and Prometric, its testing partner that administers exams at locations around the globe.
Some who select the option of a PBT on their application may not be approved for that testing format. PMI will notify you of approval or denial of your request for a PBT. Typically, PBTs are only conducted:
Those who are approved for a PBT are not required to do anything to schedule their exam date or location as these details are determined and communicated by PMI and Prometric. The PMI system will automatically issue instructions for scheduling an exam after an application is approved, but PBT candidates don’t need to take further action. The system simply automatically kicks out a notification email to every approved applicant.
Applicants scheduled for a PBT receive a formal notice by mail no later than 30 days prior to their testing date. That notice includes the time, date, location and other pertinent details of the scheduled PBT.
Applicants who will be taking a CBT must schedule their exam. Scheduling can be completed online or by phone with Prometric. Online registration can be completed at www.prometric.com/pmi. Candidates who wish to use Prometric’s phone scheduling system may do so by:
Any candidate who requires special accommodations due to physical or other medical disability may request special testing accommodations during the application process. If approved, U.S. residents should call 1-800-967-1139 to schedule their exam, or for non-U.S. residents, consult the Prometric Regional Contact Center chart for the appropriate contact number.
Candidates have one year from the date their application is approved by PMI and their credential fees are processed to successfully complete the PMP Certification Exam. The test can be taken up to three times within the testing window. They may take the exam up to three times within that testing window to earn their certification.
PMI and Prometric have the right to cancel a PBT event when fewer than 10 candidates are registered to attend. If the event is cancelled, the PBT candidate will receive notification of the cancellation and a notice containing rescheduled test details, again including date, time, location and other pertinent information.
Candidates who need to cancel or reschedule their own test may do so by contacting Prometric via phone or by visiting the Prometric website. Notice of the need to cancel or reschedule should be given no less than 35 days prior to the testing date for PBT candidates and no later than 2 days prior for those registered for CBTs.
Payment of additional fees, including cancellation and re-examination charges may apply and you may lose your initial certification fees as well if adequate notice is not provided. If extenuating circumstances exist, review the PMP Handbook regarding procedures, or contact Prometric for further details on how to proceed.